Terms of Service
Last updated: October 8, 2026
These terms are an agreement between you and Chase Medical Services LLC ("we," "us") for your use of the CareQuest Go app. By using the app, you agree to them and to our Privacy Policy.
What CareQuest Go is
CareQuest Go is an organizational tool for family caregivers.
It is not medical advice. The app never diagnoses, never judges a symptom or a reading, and nothing in it replaces a doctor, nurse, or other clinician. In an emergency, call 911 or your local emergency services.
Benefits and cost information
- Benefits and cost information is for your information only. Figures are shown with their source and date.
- Program information points you to the agencies that make the decisions. The app never determines whether you are eligible for anything.
- The app does not give legal or financial advice. Questions about assets and estates belong with an elder-law attorney.
Accounts and care circles
- You must be 18 or older to hold an account.
- Each care record has one owner.
- Helpers the owner invites act only under the permissions the owner grants.
- The owner can revoke a helper's access at any time.
- You are responsible for keeping your sign-in secure, and for having the right to enter and share the information you add about another person.
Subscriptions
- Paid plans are monthly or annual auto-renewing subscriptions, with a 14-day free trial. The current price is shown in the store before you buy.
- Subscriptions are purchased through, and managed in, the app store you bought them from: the App Store or Google Play. In either store, unless you cancel at least 24 hours before the end of the trial or current period, the subscription renews automatically.
- You can cancel anytime in the subscription settings of the store you purchased from.
- Deleting your account does not cancel a subscription. Cancel it in the store you purchased from.
- Everything a free user has stays free.
Your content
You own what you enter. We process it only to run the service for you.
Acceptable use
Don't use CareQuest Go to break the law, to access data you aren't authorized to see, to harass anyone, or to interfere with or attack the service.
Ending your use
You can stop using the app and delete your account at any time. We may suspend or terminate accounts that abuse the service or violate these terms.
Disclaimer of warranties
The app is provided "as is" and "as available," without warranties of any kind, to the extent the law allows. We don't promise the app will be uninterrupted or error-free.
Limitation of liability
To the extent the law allows, we are not liable for indirect, incidental, special, or consequential damages, and our total liability for any claim is limited to the amount you paid us for the app in the 12 months before the claim.
Governing law
These terms are governed by the laws of the State of Ohio, without regard to its conflict-of-law rules.
Changes to these terms
If we make material changes, we will update this page and give you notice in the app before they take effect. Continuing to use the app after that means you accept the updated terms.